We pack and ship your order as quickly as possible so you can enjoy your fresh “Recovery Lager” or merch without delay.

1. DELIVERY TIMES

- Sweden: Normally 2–3 business days.

- Orders placed before 12:00 PM (CET) on weekdays are usually packed and shipped the same day.

2. SHIPPING COSTS & FREE SHIPPING

- Free shipping: We offer free shipping on all orders.

3. CARRIERS & DELIVERY METHODS

We ship our packages securely via DHL . Once your order has been dispatched, you will receive an email with a tracking number so you can follow your delivery all the way to your nearest pick-up point or front door.

4. DAMAGED GOODS

We always pack our drinks carefully in durable boxes. If, against all odds, your package is damaged upon delivery:

1. Report the damage directly to the agent when picking up the package.

2. Contact us at [info@mineralbrewing.se] with a photo of the damage and your order number, and we will assist you immediately with a replacement or refund.

5. UNCLAIMED PACKAGES

Packages normally remain at the pick-up point for 7–14 days before being returned to us. For unclaimed packages, we reserve the right to charge a fee of [150 SEK] to cover the costs of return shipping and administration.

6. RETURNS & EXCHANGES (MERCHANDISE)

We want you to be completely satisfied with your Mineral Brewing gear. You have the right to return or exchange apparel and merchandise (such as T-shirts) within 14 days of receiving your order. The items must be unworn, unwashed, and in their original condition and packaging.

7. NON-RETURNABLE ITEMS (BEVERAGES)

Due to food health and safety regulations, we do not accept returns or offer exchanges on consumable products, including our non-alcoholic beer. All beverage sales are final. However, if your beverages arrive damaged or incorrect, please refer to our "Damaged Goods" policy above so we can make it right.

8. HOW TO MAKE A RETURN

To initiate a return for merchandise, please email us at [info@mineralbrewing.se] with your order number and the reason for the return.

Please note:

- The customer is responsible for paying the return shipping costs.

- Original shipping fees are non-refundable.

9. REFUNDS

Once your returned merchandise is received and inspected, we will send you an email to notify you. Your refund will then be processed automatically to your original payment method within 5–10 business days.